Members Benefits

GOVERNMENT RELATIONS & ADVOCACY

With over 600 member hotels representing over 60,000 employees and 80,000 rooms contributing in excess of $3.2 Billion in revenue, the hotel industry’s value to the hospitality sector, the tourism industry, and the BC economy is significant.

The BCHA works with the government and regulatory authorities to ensure a positive operating environment for the hotel industry to thrive in, particularly during economically challenging times.

As the voice of the hotel industry at the Federal, Provincial and Community level, the BCHA is acknowledged as the champion of hotel related issues, including matters of taxation, tourism, marketing, corporate relations, labour, and consumer services.

HOSPITALITY INDUSTRIAL RELATIONS

BCHA Members have access to labour relations expertise through Hospitality Industrial Relations (HIR).

HIR originated as an arm of the British Columbia Hotel’s Association (BCHA).  Its role was solely focused on acting as the bargaining agent for BCHA members in collective agreement negotiations. In 1987, HIR was incorporated as a society and has since been committed to helping businesses in the hospitality sector maintain great labour relations with their employees and unions. Today HIR serves its members through collective agreement negotiation, advice and guidance on all aspects of collective agreement administration, education seminars, advocacy at the Labour Relations Board, grievance procedures, and arbitration hearings.

Find out more here.

PROGRAMS & DISCOUNTS

In addition to being engaged in advocacy on behalf of hotels, the BCHA offers a comprehensive package of programs to hotel members aimed at saving money and reducing costs for operators. Learn more about our extensive programs and discounts here.

ALLIANCE OF BEVERAGE LICENSEES

Members of the BC Hotel Association also benefit from membership with the Alliance of Beverage Licensees (ABLE BC). ABLE BC is the voice for all liquor primary and retail store licensees in BC. As a member, you enjoy additional key industry information and access to ABLE BC’s business tools and resources. Click here to visit ABLE BC.

Hospitality Insurance Program & Employee Benefits

An insurance package designed especially for the hotel industry. Competitive costs and prompt professional service & support. It is the largest commercial insurance program in Canada and includes; a large member-owned “Protected Self-Insurance” Fund; the ability to achieve greater rate stability due to larger premium volumes; greater control and less dependency on the open insurance market and; the opportunity for returns of premium.

Click here to learn more about the Hospitality Insurance Program

Hospitality Insurance Program: Employee Benefits

Western Financial Group Insurance Solutions, in partnership with the
British Columbia Hotel Association (BCHA), is proud to offer BCHA
members access to our new and improved Employee Benefits Program.

Strength in Numbers Financial Efficiency Rate Stability
True Insurance is attained by spreading risk amongst many. Fewer cost layers equate to immediate savings by dealing direct. Stability is generated by spreading claims over the entire pool

Click to read more about the HIP Employee Benefits Program.

Check In Canada

Led by the Hotel Association of Canada, Check In Canada™ is a consortium of provincial accommodation associations from British Columbia to Ontario who are working together to connect guests directly to the hotels and lodging that serve them. Check In Canada™ is owned by these member based organizations, not a private, for profit entity. Its purpose is to enhance the guest experience and drive economic prosperity for Canada’s tourism & hospitality industry.

What are the Benefits of Participating in Check In Canada™?

Guests are connected directly to your online booking system, improving the guest experience, reducing your acquisition costs, and allowing you to build a direct one-on-one relationship with your guest. Check In Canada™ provides:

  • A refreshed listing on your Provincial, regional, and city destination marketing organization (where applicable) that connects directly to your reservation system, showing consumers your rates & availability, with no additional inventory management required by you;
  • Listing on www.CheckInCanada.com;
  • Consumers are referred to your website to book their accommodation, increasing direct bookings and reducing your distribution costs;
  • Consumers can shop and compare accommodations and view consumer feedback through TripAdvisor or TrustYou;
  • Detailed quarterly analytics about where your potential customers are travelling from, their age, and their gender – all critical elements to help guide your marketing investments,
  • In Ontario, accessibility ratings through Planat™ (Rick Hansen Foundation),
  • Green Key ratings,
  • In Alberta, all properties listed on Check In Canada™ are considered for a Housekeeping Award,
  • A low-cost online reservation system if you don’t have one of your own, and;
  • A free online reservation system if you don’t have one of your own.

Most importantly, you own the relationship with your guest, increasing guest satisfaction and your own profitability.

Through Check In Canada™, millions of potential guests can easily connect directly to your online booking system, improving the guest experience, reducing your acquisition costs, and allowing you to build a direct one-on-one relationship with your guest.

For more information, visit the Check In Canada website.

Foodbuy Canada

BCHA members earn rebates on purchases automatically!! Monthly rebates consolidated across a mix of your current vendors with no changes to any current programs or partnerships

Join thousands of operators across Canada and over one hundred BCHA members enjoying added manufacturer revenues and savings over and above current programs. Receive a Monthly Rebate cheque with itemized reporting while maintaining partnerships and programs with Sysco or GFS. See why hotels participate for savings, including Best Western, Executive Hotels & Resorts, Travelodge, Super 8, Microtel, Hilton, Holiday Inn, Marriott, Sheraton, Westin and leading independents including Hotel Grand Pacific, Inn at Laurel Point, Opus Hotel, Pacific Inn Resort & Conference Centre, Sidney Pier Resort & Spa & Watermark Beach Resort.

For more information or to join Foodbuy, contact:
Ashley Renaud- 604 379-6512               [email protected]

There are no fees and no term and easy start up within 30 days!
Read the Foodbuy FAQ
Click here to watch a two minute video & learn how Foodbuy can save you money with this new BC Hotel Association Member Benefit
For more information on enrolment please click here.

Foodbuy Canada

BCHA members earn rebates on purchases automatically!! Monthly rebates consolidated across a mix of your current vendors with no changes to any current programs or partnerships

Join thousands of operators across Canada and over one hundred BCHA members enjoying added manufacturer revenues and savings over and above current programs. Receive a Monthly Rebate cheque with itemized reporting while maintaining partnerships and programs with Sysco or GFS. See why hotels participate for savings, including Best Western, Executive Hotels & Resorts, Travelodge, Super 8, Microtel, Hilton, Holiday Inn, Marriott, Sheraton, Westin and leading independents including Hotel Grand Pacific, Inn at Laurel Point, Opus Hotel, Pacific Inn Resort & Conference Centre, Sidney Pier Resort & Spa & Watermark Beach Resort.

For more information or to join Foodbuy, contact:
Ashley Renaud- 604 379-6512               [email protected]

There are no fees and no term and easy start up within 30 days!
Read the Foodbuy FAQ
Click here to watch a two minute video & learn how Foodbuy can save you money with this new BC Hotel Association Member Benefit
For more information on enrolment please click here.

Canada Bread

BCHA Members can now benefit from a new partnership offering the best pricing we have seen in the industry from Canada’s largest bakery including Dempsters, Sunshine and Ace brands.
For perspective, the products delivered directly typically have approximately 10-12 days shelf life and can be frozen so if you currently use even $5 a day in various bread products, you can take advantage of this great program. Pricing will be extended on request to on-property restaurants even if 3rd party.
For further information, samples, or to arrange to set up an account, please contact Jason Cheskes directly at [email protected]

Brite-Lite - Lighting and Electrical Distributors

Significantly reduced pricing to BCHA members and s full support and analysis of LED conversion opportunities!

Providing all of your lighting solutions. We at Brite-Lite are always working hard in the lighting and electrical business to bring you more quality products, lighting solutions and innovative ideas. In order to maintain our high level of service to our customers, we quickly respond to changing technologies so we can offer these new products to our customer. We believe that providing outstanding service sets us apart from the competition. We conduct ourselves with integrity and competence in the marketplace therefore allowing you to purchase from us with complete confidence.

Contact Craig Barrie, Sales Manager, for pricing and details:

[email protected] or 604-525-5549 ext 33

Ecolab

BCHA members save with member-only pricing and offers

The global leader in providing cleaning solutions to the Lodging Industry. Ecolab works together with our Lodging Partners to focus on guest satisfaction and to achieve your sustainability goals with our Fresh Start housekeeping training, Clean, White and Soft Laundry and Solid non-Caustic Warewashing and dishmachine rental program. By focusing on providing our customers with top quality Service, Training, Equipment, Products and Support, we ensure results and value for your cleaning and sanitation needs. Our vision keeps us focused on being the global leader in water, hygiene and energy technologies and services; providing and protecting what is vital: clean water, safe food, abundant energy and healthy environments.

Please call 1.800.352.5326 to schedule a complimentary site survey and program review with your Ecolab local field associate.

For more information contact: Michael Van Dyke [email protected]

Absolute Energy - Natural Gas Program

Members can save on the cost of natural gas with access to wholesale prices in a competitive transparent bid process through the BCHA Natural Gas Consultant. Our collective buying power ensures members capture the lowest price available at the most favorable terms. Our expert consultant works on your behalf.

Click here for more information on how our program can cut your natural gas costs.

Key Card Ads and Mtech Locks

Value, Service and Warranty

BCHA discounted pricing on all keycards and RFID door locks. 10% off first key card order. Partnership programs with local advertisers to reduce or eliminate cost available. Edmonton-based company carrying all RFID and Swipe Cards. Custom designed key cards with on staff graphic artist. Folders, Key Fobs and cleaning cards are also available. MTech RFID Locks and In Room Safes. Same key card opens RFID Safe and RFID Lock. Converting to our locks for as little at $249 each (installed) could save you 30-50% of future card costs. Bumper To Bumper Warranty Programs available with all our RFID locking solutions. We carry a full inventory of locks in Warehouse for quick turnaround.

Call today for a free quote.
Contact Ken Minogue at 780-970-8629 or [email protected]

Van Houtte Coffee Service

Enjoy special pricing and FREE, on-loan coffee-brewing equipment and accessories for all BCHA properties.

Drawing upon nearly a century of coffee-roasting and café bistro experience, Van Houtte Coffee Services is Canada’s leader in providing coffee services to the hotel industry. From Keurig® in-room brewers to large capacity brewing systems, Van Houtte Coffee Services offers total coffee solutions for your hotel’s in-room, breakfast bar, lobby, and banquet facilities’ needs. Create a favourable impression with your guests by offering them quality coffee that will increase their likelihood of returning to your hotel! Contact David Longmuir for more information: [email protected] or 403-648-8472

Printhink Solutions Inc

Discount Print Pricing (minimum 15-25%) Plus FREE Delivery in BC

We supply virtually any type of printing, graphics, or promotional product. If you can imagine your company image on it, call us to source it for you.

Printhink offers exclusive benefits to BCHA members starting with the discounted common hotel requirements shown in our program brochure. Finding hidden money in your printing and graphics budget is what we do. We do that by combining decades of printing expertise with our extensive network of trusted specialized print partners. We implement customized client online ordering sites to provide a complete, scalable, graphics sourcing package.

View the Printhink brochure here.

Contact: Steve Kelsey -604 295-3449     [email protected]

Staples Business Advantage

BCHA Members receive volume pricing and discounts.

You already know Staples for our stores. What you might not know is that we are the world’s largest office products delivery business, serving everyone from the small office up to and including the Fortune 500. As the business-to-business division of Staples, Staples Business Advantage works with companies to develop customized programs with specialized pricing, dedicated account management, and a complete assortment of products and services at the lowest total delivered cost. Staples Business Advantage provides a full-function customizable online ordering system; excellent customer care; easy-to-browse catalogues; next day delivery capabilities and a dedicated sales organization to meet the needs of every type and size of business

For more information contact Brian Misener: [email protected]
Office: 604-651-4343 (ext 17041)

Abell Pest Control Inc.

Abell Pest Control has been providing accountable pest control services to Residential, Commercial and Industrial clients since 1924. We are the #1 Canadian owned pest control company in the nation and are proud members of the BC community. Canada’s leading brands trust us to protect their business and customers by ensuring a safe, pest free establishment. We work with you assessing your needs and provide effective customized solutions that fit within your budget. From bed bugs, rodents, insects and bird control, you’re covered with Abell Pest Control!

Contact: Bola Fagbamiye [email protected]
604-395-8115

www.abellpestcontrol.com 

LG Electronics Canada

LG Electronics Canada provides the BCHA with cost effective, state-of-the-art hospitality TVs

LG Electronics Canada is the preferred manufacture of the BCHA. LG provides industry-leading commercial grade hospitality TVs to Canada’s hoteliers. As a member of the BCHA you can take advantage of the special pricing and promotions provided by LG. With LG’s hospitality TVs, your guest will enjoy a fantastic viewing experience, while you enjoy the benefit of LG’s quality product with minimal down time.

For more information visit the LG page here or contact Liam Berezowsky 604 505-9568     [email protected]

Visions Business Solutions

Visions Business Solutions, a division of Visions Electronics, is Canada’s largest independent electronics retailer. with over 35 years in the industry. We are one of LG’s largest trading partners in the country, ensuring ‘best pricing’ and ‘excellent service’. We offer a complete selection of hotel TVs, audio and video equipment and accessories in both commercial and consumer-grade products, along with video walls, digital signage, and small appliances. With 5 b2b offices across Canada, Visions Business Solutions focus is on helping our clients choose the best solutions for their business needs.

Exclusive pricing to BCHA members on products, below market value pricing. 

For more information contact Nick Thomas: 604-944-8830
C: 1-604-866-6928     E: [email protected]

Sunco Communication and Installation Ltd.


Discounted rates and savings available to BCHA Members

Make business communication easier with Sun co – a full-service telecommunications company
offering the products, services and expert advice you need to boost efficiency, save money and
enhance the guest experience. Access complete VoiP/analog phone systems (Mitel,
Phonesuite and Voiceware), room phones, call accounting systems, 24/7 managed services,
high-speed internet, direct lines, PRI and SIP trunks. In business for almost 20 years, Sunco
supports over 650 hospitality clients across Canada. Consider us your Trusted Telecom
Systems Integrator. Call today and get started with a free telecom bill audit.
Supplier of Mite/’s new cutting-edge hospitality communication system – the Mite/ 400
and Sunco’s hosted Vo/P platform, Voice for Hospitality. Both seamlessly integrate into
your business to enhance quality of service and keep operating costs low. Call us for
details!

Contact Cedrick LeBlanc, Director of Sales, at 1 (888) 782 9357 or [email protected]

www.sunco.ca

Sherwin-Williams

Sherwin-Williams Paint is a preferred strategic paint supplier for British Columbia Hotel Association. Sherwin-Williams offers the best service and an aggressive national pricing structure for all Members. This new paint partnership will ensure you reduce your overall paint costs.

Sherwin-Williams provides a full range of coating solutions to protect and beautify every area of your hospitality facility. Your local Sherwin-Williams representative can assist in developing specifications for your performance, budget, deadline and VOC requirements. Sherwin-Williams is committed to developing innovative coatings and programs to help protect your property investments, control costs and maximize efficiencies.

Click here to learn more about what Sherwin-Williams has to offer for Hospitality

For more information contact Chris Lonsdale, National Account Executive: [email protected]
Office: 604-252-9235 (235) | Mobile: 604-220-7274

Serta Canada

There is a reason Serta is the leading brand in the Lodging Industry. Mattresses are not created equal, nor are the companies that make them. Ask us to help you find the right product and price for your guests!

Serta Hospitality mattresses are available in long a long lasting 2 sided easy flip or 1 sided non flip option. Reinforced with 50% more steel in centre third to eliminate sagging and roll together. They are foam encased all the way around the perimeter to offer comfortable seating, maximum edge support and durability. Most Serta Hospitality mattresses are built with specialty foams which provide added luxury and breathability. We offer factory direct local service from our program lead and our facility in Vancouver. Serta is proud to share that we make Green Friendly Products.

*Note, to be eligible for BCHA member savings, contact Graham Hall [email protected] or by phone (604) 369-6360. No discounts or other incentives will be available through other parties.

Eden Textile

Discounted Preferred pricing available to all BCHA properties for both linens and draperies

Eden Textile is a Canadian company that has been supplying and supporting the hospitality industry with quality linens and custom manufacturing for almost 70 years. Whether it is your towels and linens or custom drapery and bedding, our products are created to provide longevity, durability, and luxury. We are dedicated to developing longlasting relationships and strive to deliver superior products and services to all our customers. With consistent quality control, Eden Textile ensures longevity and value with all our products. In the thriving hospitality industry, hotels are becoming increasingly more busy and competitive. Eden Textile wants to help you keep your customers coming back time and time again.

All Sheets and Towels are Not Created Equal! Let us show you the difference quality can have in saving you money and increasing guest satisfaction.
Visit www.edentextile.com or contact Michael Starrett  [email protected] or (800) 661-7239 ext 7187

RHB Enterprises Inc.

Preferred pricing for all BCHA member properties on all custom and standard product lines.

Casegoods, Upholstery, Lighting, Office Furniture, Ergonomic Task Seating, Vanities Value = Competitive Pricing + Quality Products + Service (Pre/Post Sale) + Innovation + Ethics + Environmental Considerations. We are a solutions driven company that works with the Hotel Brand, Project Managers, Designers, and in all cases the Hotel End User, to ensure that our Value Proposition is maintained. We endeavor to provide great products and services to our customers so we can lower the Overall Cost per Use at the hotel level.

Visit www.rhbenterprisesinc.ca or contact Ray Berube at [email protected] or call 866-208-7675 ext 2001

 

Guest Supply Canada

Contact Guest Supply Canada for customized BCHA online ordering and pricing on a wide selection of textiles, in room appliances and amenities.

With over 35 years of experience, Guest Supply is an industry leader in full-spectrum hotel solutions. Our unique combination of capabilities, including product design and development, manufacturing, distribution, and service and support, positions Guest Supply as the only provider a property will ever need.
Our customers can look to us to meet their growing and evolving needs, as we continually expand the level of service we offer. While properties around the globe benefit from our greater product selection, a more efficient ordering process, and our improved operations, we can simultaneously help our customers maintain guest satisfaction and brand loyalty, ensuring business success.

Contact Guest Supply Canada for customized BCHA online ordering and pricing on a wide selection of textiles, in-room appliances and amenities. Murray Haywood, [email protected] or 604-599-0916

Hospitality Insurance Program & Employee Benefits

An insurance package designed especially for the hotel industry. Competitive costs and prompt professional service & support. It is the largest commercial insurance program in Canada and includes; a large member-owned “Protected Self-Insurance” Fund; the ability to achieve greater rate stability due to larger premium volumes; greater control and less dependency on the open insurance market and; the opportunity for returns of premium.

Click here to learn more about the Hospitality Insurance Program

Hospitality Insurance Program: Employee Benefits

Western Financial Group Insurance Solutions, in partnership with the
British Columbia Hotel Association (BCHA), is proud to offer BCHA
members access to our new and improved Employee Benefits Program.

Strength in Numbers Financial Efficiency Rate Stability
True Insurance is attained by spreading risk amongst many. Fewer cost layers equate to immediate savings by dealing direct. Stability is generated by spreading claims over the entire pool

Click to read more about the HIP Employee Benefits Program.

National Payments

National Payments is nothing like your current card payment processor

  • We specialize in the hospitality sector, focusing on hotels, resorts, events and food & beverage operations
  • Our goal is to be more like a trusted partner and less like an arms-length vendor
  • Before we recommend a solution, we take time to listen to your concerns and understand your unique needs now, and in the future
  • Our menu of products and services is dedicated to lowering your fraud risk, reducing chargebacks, and minimizing transaction processing issues while protecting your cash flow
  • We provide system solution that integrate with Opera, Lightspeed, SynXis, Maestro, IQWare, and others
  • Our pricing is transparent Interchange pass-through pricing with 24/7 online access to your account transactions in real-time
  • We implement our systems onsite, and stay onsite until the system works to your satisfaction
  • Our team is your second line of support and service helping you deal with all issues
  • Over the past four years alone, we have helped our clients lower their costs by over $2.5 million through better pricing, more appropriate technology, and best practices training

Contact-
Michael Strong
Chief Operating Officer
National Payments
[email protected]
403 663 8886

 

Green Key Global - Hotel and Venue Green Certifications

Green Key Global is a leading international, GSTC Recognized environmental certification body whose suite of industry standard programs and resources has been designed specifically for the lodging and meetings industries. Our affordable programs, including the Green Key Eco-Rating and the Green Key Meetings Programs, help members leverage organizational CSR activities to support their property’s sustainable initiatives, improve overall fiscal performance and community relations. With member properties in over 30 countries and a notable mix of branded and independent members Green Key Global truly is the lodging industry’s certification program of choice.

Join the Green Key Program today and save $25 on your yearly membership. Standard fee in Canada is $450 per year.

For more information on the Green Key Meeting Program please contact Gary Graham, Manager of Program Operations:

613-237-7149 x107

Click here to learn more, or call Membership Services Coordinator Louise Thompson for a special discount code available exclusively to BCHA Members.

VI Banking ATM Secured Solutions

International card processing, New 2015 ATM’s, better revenue and Month to Month agreements.

Whether your hotel is small or large, local or regional. Whether your visitors are local, national or visit from all corners of the globe, VI Banking ATM can help you provide a memorable stay for all of them. VI Banking ATM processes more cards from more card issuers globally so no matter where your guests are from VI Banking ATM will make sure your guests have access to their cash in a safe comfortable environment. VI Banking ATM provides “month to month agreement” for BCHA members so there is zero risk to you. See why VI Banking ATM is changing the rules in the ATM industry.

VI Banking ATM is a BC owned and operated company with offices in Vancouver and Victoria.

Contact Jeff Stewart: 250-947-5856 [email protected] or visit www.vibanking.ca

BC Hospitality Summit

Network with hoteliers, and liquor industry professionals at the two-day conference and marketplace. The BC Hospitality Summit offers the hospitality industry a unique opportunity to capitalize on its strength in numbers and come together as one of British Columbia’s most important economic drivers. Our event provides a venue to foster collaboration, innovation, and growth in the industry. It is the premier event for hoteliers and private liquor industry professionals who wish to forge profitable business ties and relationships for the future. Check out the information for BC Hospitality Summit 2019 in Kelowna at our event website, click here for more information

InnFocus Magazine

Published seasonally with news articles of interest to everyone in the hotel industry.  View the current and past issues of InnFocus

Click here for the 2019 InnFocus Media Kit.

PROGRAMS AND DISCOUNTS

In addition to being engaged in advocacy on behalf of hotels, the BCHA offers a comprehensive package of programs to hotel members aimed at saving money and reducing costs for operators. Learn more about our extensive programs and discounts here.

INNFOCUS MAGAZINE

Generate leads for your sales team with InnFocus – the BCHA’s official publication with local, leading edge editorial geared to issues facing BC’s hoteliers.

Published seasonally with news articles of interest to everyone in the hotel industry.

View Current Edition
View All Publications